Membership policy

Refunds & cancellation

This page states the published policy status for active SkilledCurrent Pro subscriptions. To cancel an active Pro subscription, email support@madethis.com. The billing portal provides card updates and invoices, but does not provide self-serve cancellation.

Email MadeThis support

Leaving checkout before subscribing

The “Upgrade not completed” return page applies only when secure hosted checkout is left or not completed. It is not an active subscription cancellation page and does not change any membership.

Active Pro subscriptions

Cancellation is handled by emailing support@madethis.com from your account email address. The billing portal provides card updates and invoices, but does not provide self-serve cancellation. You can also record a request using the SkilledCurrent cancellation-review form. A request is not a completed cancellation and does not itself stop renewal, change billing, or change access. We’ll email you after review.

New subscriptions

New SkilledCurrent Pro subscriptions are paused while payment-to-access and cancellation are verified; the storefront currently provides an interest-list option, not a membership checkout. The interest form does not change any existing subscription.

Owner/legal review needed

An approved policy must define cancellation method, renewal timing, access timing, refund or credit eligibility, contact path, and any legally required disclosures. Until that decision is supplied, this page intentionally does not invent those terms.